All you need to know about Payments Tokenization and why it’s important to your travel payments strategy.
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Contents
Is it time you stepped up
your payments security? 
Digital payments are soaring
But high adoption comes with high risks
The rise of security-conscious consumers
Complacency comes at a cost
Outpayce Tokenization:
powering safer payments
Introducing Outpayce
Why Payments Tokenization matters: Turn your payments security into a strategic advantage with Outpayce
What if you could eliminate the risk of card data falling into the wrong hands?
How Outpayce protects your payments
Protecting data exchange between partners
Tokenization tailored to your airline
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01
Is it time you stepped up
your payments security?
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Digital payments are soaring
Driven by business digitization, customer convenience, and the need for speed, online payments are on the rise — and show no sign of slowing down.
Total digital payments transaction value is expected to show an annual growth rate (CAGR 2025-2030) of
13.63%
Resulting in a projected total amount by 2030 of
US$38.07tn1
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But high adoption comes with high risks
As digital payments surge, so do the security and compliance risks they bring with them. The very nature of entering and retrieving sensitive data online provides bad actors with ample opportunity to attack.
Merchant losses due to online payments fraud are predicted to exceed
$362 billion
globally between 2023 to 20282
And in the travel industry, where high-value bookings and payments are largely made online, the stakes are higher. In fact, RSA Security and Juniper Research found that that a staggering 46% of all fraudulent transactions occur in the airline industry3.
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The rise of security-conscious consumers
Travelers are all too aware of the threat of online payments fraud. So much so that perceptions of a travel providers’ level of security are influencing buying behaviors; our recent survey revealed travelers would require a significant 38% discount (on average) to be persuaded to book with an airline where their payment details were less protected.4
For airlines, one thing is clear. If you want to attract and retain customers, their payments security must be your priority.
Our traveler research study revealed that:
50%
have been the victim
of payments fraud5
64%
think rates of payments fraud are increasing5
75%
believe payment security is important when choosing a travel provider6
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Complacency comes at a cost
When it comes to payments security, failing to act can be as serious as the threats posed.
Without measures in place to mitigate the challenges of today’s travel payments, airlines are risking:
Financial and
reputational damage
Fraud and data breaches continue to apply substantial impact on businesses year after year. Not only do these incidents threaten huge financial losses but can destroy a brand’s hard-earned image in an instant.
Operational
inefficiencies
Without resilient processes in place, businesses are slowly depleting their precious time, money and resources. Whether it’s unpicking preventable mistakes, or spending extra hours on support, weak defenses reduce profits and increase inefficiencies.
Poor traveler
experiences
A staggering 35% of travelers do not trust travel companies to keep their payments data secure7. Broken trust not only risks cart abandonment, but creates a barrier between customers and seamless, convenient payment experiences.
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Outpayce Tokenization:
powering safer payments
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Introducing Outpayce
We are Outpayce from Amadeus, a global leader in travel payments, purpose-built to simplify complexity and deliver value across the entire payment journey.
Native to Amadeus and powered by rich travel data, Outpayce combines intelligent technology and deep payment flow expertise to deliver seamless, secure, end-to-end solutions across a connected world.
Our single integration streamlines operations, boosts conversion, unlocks new revenue and handles compliance — while elevating the overall experience for your travelers.
We’re here to make travel smoother for everyone,
everywhere — by making:
Travel. Simply paid.
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Why Payments Tokenization matters:
Turn your payments security into a strategic advantage with Outpayce.
Be PCI compliant without the complexity
PCI DSS compliance out of the box, minimizing the scope of resources, work and time dedicated in-house to payments compliance
Easy to implement with customizable, multi-channel checkout options
Increase conversion and reduce business costs
Prevent the fines and reputational damage by mitigating the risks of fraud, data breaches and non-compliance
Increase sales completion through faster payment experiences, reducing the risk of cart abandonment
Uplift authorization rates of more legitimate repeat customers and eliminate errors of mistyped card details
Deliver simple, secure payment journeys
Win customer trust by offering strong payments security and ensuring their data protection
Encourage repeat purchases by making future payments seamless with already safely stored payment information
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What if you could eliminate the risk of card data falling into the wrong hands?
Outpayce Payments Tokenization makes it possible.
Tackling the vulnerabilities of today's digital payment methods, the solution replaces sensitive card data captured in a transaction with non-sensitive data, called 'tokens'.
These alphanumeric tokens don't have any value or significance outside of the transaction — so even if they were exposed to unauthorized parties, they are completely meaningless. As a result, airlines don't own the data risk, removing sensitive card data from their systems.
Once tokens are generated, they are locked away in Outpayce's vault, ready for reuse when a traveler initiates a future transaction on that saved card.
The outcome? Airlines reduce their PCI DSS compliance burden and ease future payment friction — enabling seamless security across the entire traveler journey.
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How Outpayce protects your payments
With a watertight workflow, you can be confident that customer card data is protected at every step.
The Tokenization process:
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Protecting data exchange between partners
Unlock a new level of security and simplicity with Outpayce's Tokenization add-on modules. Take control of your sensitive data and effortlessly streamline compliance.
Our innovative online and offline security wall options dramatically reduce your PCI DSS scope when sharing sensitive card data with third parties letting you focus on growth with peace of mind.
Online security wall
Real-time protection for sensitive data
Ensure seamless and secure transactions by converting tokens back into their original form in real-time. This enables airlines to efficiently process and exchange sensitive information with their selected third-party providers — without exposing data to potential threats.
Offline security wall
A digital fortress for stored data
When sensitive card data within an SFTP file from an airline’s selected third-party provider is intercepted, the PAN is replaced with a secure token before transmission. Whether data is sent to the third party from the airline, this process ensures a secure Detokenization flow — fortifying your offline security infrastructure.
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Tokenization tailored to your airline
Our modular solution puts you in control, giving you flexibility on how to build Tokenization into your business.
With both options delivering the full power of Outpayce’s features, it couldn’t be easier to get started.
Use as a standalone solution
Simply plug Outpayce’s Tokenization and Detokenization functions into your existing payment gateway, strengthening your current set-up.
Integrate into the Outpayce suite
Experience Tokenization as part our payments suite, benefiting from checkout, PNR integrations, and full payment processing to create an end-to-end travel payments ecosystem.
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Ready to step up your
payments security?
The journey starts now.
Outpayce’s Tokenization solution is built by travel experts for today’s travel leaders.
With our in-depth knowledge of the airline industry, you can be confident your unique payment complexities, challenges and risks are covered.
Sources
1. Statistica, Payments – Worldwide. (Accessed May 2025).
2. Juniper Research (2023), Losses from Online Payment Fraud to Exceed $362 Billion Globally Over Next 5 Years.
3. IATA (2020), Fraud in the airline industry why carriers need to think of themselves as crimefighters.
4. Outpayce (2025), Security in travel payments: the hidden differentiator.
5. Outpayce (2025), Security in travel payments: the hidden differentiator. (Includes survey results from 4,500 travelers from France, Germany, Singapore, the United Kingdom and the United States).
6. Outpayce Global Survey November 2024 – Commissioned by Outpayce from Amadeus, the survey was conducted by independent research firm Opinium during Q4 2024 with 4,500 travelers from France, Germany, Singapore, the United Kingdom and the United States.
7. Outpayce (2025), Security in travel payments: the hidden differentiator.
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